How do I place an order?
To place an order, simply add the items you want to your shopping cart and then proceed to checkout. You will need to provide your shipping and billing information, as well as your payment method. Once you have submitted your order, you will receive an email confirmation.
How do I track my order?
Once you have placed your order, you will receive an email confirmation containing your order number and details.
Within 1 - 2 business days, you will receive another email containing your order tracking number and link that can be used to track your order.
Additionally, you may also track your order on our website by clicking here. Simply put your order number and email address/phone number or your tracking number.
What are your shipping costs?
We offer free shipping on all orders with no minimum purchase.
How long does it take for delivery?
Our delivery timings are as follows:
- United States: 7 - 10 business days
- Canada, Australia: 4 - 8 business days
- United Arab Emirates, European countries: 5 - 10 business days
What are your return policies?
We offer a 30-day return policy on all items. For more information, please visit our refund policy page here.
What is your cancellation policy?
We offer 1-day cancellation on all orders. For more details, please visist our cancellation policy page here.
How do i return my order?
To start your return process, please contact us and let us know the reason that you want to return your order and we will assist you accordingly.
For more information on our return and refund policy, please click here.
How do I contact customer service?
You may contact our customer service team by email at support@eagalite.com or by phone at +971 58 539 6412.